This policy deals only with personal information handled by the Edmonton Chamber. Personal information identifies a specific individual but excludes business contact information. The following explains how we handle your personal information.
Edmonton Chamber of Commerce
#600 - 9990 Jasper Avenue
Edmonton, AB T5J 1P7
Any questions about our handling of personal information should be directed to our Privacy Officer. Please see below for more information about the process for referring questions regarding your personal information.
Purpose of Personal Information
The purpose for which the Edmonton Chamber collects personal information will be identified at or before the time the information is collected. We may collect personal information for the purposes of:
- administering Edmonton Chamber membership and providing member services;
- registering for Edmonton Chamber events, for example the annual golf tournament;
- purchasing various Edmonton Chamber products or services including document certification and;
- processing and administering the above, or other purposes, as necessary.
We will not use personal information for any purpose other than that identified at or before the time of collection.
Limits for Collecting, Using, Disclosing and Keeping Personal Information
We do not collect, use or disclose personal information of individuals except when you give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for us to proceed with a request for information, or provide you with a product or service. In such cases, we will provide you with a description on the information we need. In all cases, the Edmonton Chamber limits the amount and type of information collected to only that which is required to provide you with the requested information, product, or service. We collect only information that is voluntarily provided by you and undertake that such information will be kept strictly confidential.
We retain personal information only as long as is necessary to provide you with the requested product, service or information and then delete or destroy this information as appropriate to do so. For example, personal information that is voluntarily provided to enable the renewal of your membership or registration for our annual golf tournament, will be used only for this one particular renewal or registration, and will then be effectively deleted or destroyed as required.
In some cases, legal reporting and retention requirements require us to retain information for a specific amount of time. In general, under these limited circumstances, the we keep privacy protected information for a period of approximately two years.
Any personal information that we keep is kept in such a manner as to ensure its security and confidentiality at all times.
Safeguarding Personal Information
We respect the privacy of our members, partners, website visitors and internet users, and will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure. Our security measures include:
- secure locks on filing cabinets
- secure locks on file boxes
- computer system firewall
- password protected employee files
- virus protected software
- locked file storage room
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or receive from us electronically. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best efforts to ensure its security on our servers.
Accuracy of and Access to Personal Information Collected
We make every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. We do not routinely update personal information. Also on written request you may view or edit you personal information as collected and currently stored by the Edmonton Chamber. The Edmonton Chamber will inform you of what personal information we have, what it is being used for and, wherever possible, to whom it has been disclosed. There may be exceptional circumstances as provided by law under which the Edmonton Chamber may not be able to give an individual access to the personal information about her or him held by the Edmonton Chamber (see PIPA Section 24) In this case the Edmonton Chamber will explain the reason for this lack of access. Any requests should be directed to our Privacy Officer. To make a request, please send a personally-signed letter to:
Edmonton Chamber of Commerce
#600 - 9990 Jasper Avenue
Edmonton, AB, T5J 1P7
In your letter please specify the following information: your name, complete contact information, membership number, business or organizational affiliation, and the nature of your request, including whether you wish to edit or simply view the information, or inquire as to its use and/or disclosure. We will reply to your request within sixty days after receipt of the request, or if we are not able to respond within this time period, we will send you a notice of extension. If we are not able to disclose all the personal information we hold on you, we will give you a reason for our inability to do so, unless prohibited by law.
Any questions or comments should be directed to our Privacy Officer (below).
Marketing & Digital Communications Manager